data rescue service for broken/damaged flash memory cards/pen drives

The prices listed here are based on the size of the storage medium and not on the amount of stored or rescued data. All costs are included in the listed price. If you are not satisfied with the result of the recovery, there is no payment obligation. Unsuccessful data rescue is of course free of charge. After successful data rescue, an offer will be sent to you by email, along with data samples or a file list. Do you need discount? Click the "Contact/FAQ" link above and request a discount per email.

If other companies offer a similar service more favorably, it is because they attempt to rescue the data with a software program. However, this works only if your storage medium is still recognized by the computer with the correct size. If your storage medium is still correctly recognized, there is a free software program for data rescue that you can try out for yourself. It works outstandingly well for recovering (for example) inadvertently deleted data. If the storage medium is no longer correctly recognized, this is an indicator that an assembly part is defective, which is a problem that cannot be repaired by software.

from the Internet

Hi All, We all take for granted our memory cards in our DSLR's and that it will do the job its designed to do. As a professional photographer i do my best to ensure all of my RAW photos are backed up and stored correctly. Recently i have experienced a memory card failure during a shoot. And not being able to afford 2 $8000 camera bodies with dual card slots i shoot with a 5DmK11 and a 7d. During a small wedding recently for a client (and when i say small i mean 2 hours shooting) i had one of the memory cards fail and not recognized by my PC and camera after the event. I also shoot with multiple cards and cameras to ensure if i do have a problem i dont loose everything. I loaded one of the cards into my PC the morning after the wedding and it was unrecognizable by the computer (mind you it was a fairly new card, i shoot over 20 real estate houses a week and about 30 weddings a year, and never have i had a CARD problem.) I searched the web and obviously tried recovery software, which only works if your pc can read the card. I then spoke with a data recovery specialist in Melbourne who said they would have a good chance of recovering the data from the card as it was not physically damaged. So i proceeded to mail the card to them and 3 weeks later have them tell me the cards controller was damaged and they cannot by pass the encryption to access the memory module on the card (i actually had researched this prior as well). Finally i decided to send the card to Germany to a company there called Recoverfab (and this i can tell you is the only one in the world that i could find) who had stated that they demount the memory modules in a safe environment and bypass the cards controller and can then access the data. Once the data is recovered you can then download via FTP all the recovered data. Well a week after i sent the card i received a confirmation email that they had received the media, then not even 2 days later i received a log on link to their website with the photos that were on the card, that No one could recover for me. Not even a Specialists company based in Melbourne.... I must say im more than impressed, the client (who i must admit was very understanding) is over the moon. And i can tell you now (even though i have recently purchased a 5Dmk111 which i use for wedding shoots and it has a dual card slot (which i use the 2nd as a backup) i would highly recommend this service as missing photos on damaged cards are Priceless, be them your own or a client..

So I get back from my Alaska trip only to find that the first 2 of my picture cards were corrupted and I couldn't get the photos off them. After a little searching on the old internet I discovered that this is not exactly an uncommon issue with Olympus xD cards and that my options were limited. The cards were brand new before the trip and never used before, I figured they'd still be under warranty. The tricky part about the deal is that according to Olympus if you have ever put your xD cards into a card reader the warranty is void, you must use the camera as the go-between with the computer. Since I'd never done anything with these cards and have always used the camera as I don't have a card reader for xD cards I was in the clear. I called Olympus customer service and explained my problem, the computer would not recognize the card when I hooked up the camera, and they said they could fix it and told me to send them the cards. A week after I sent the cards in I got a package back from Olympus and was excited while I opened it up, only to find my picture cards along with a couple of new ones which were Olympus' way of saying my pictures were unrecoverable but the warranty was in effect so they sent me replacement cards. I appreciate the 2 new cards but really wanted my pictures. I brought my cards to work and gave them to our IT guy. He brought them back the next day telling me how out of luck I was and he couldn't help me. This brings me to how I actually managed to get my pictures back. I've heard of RecoverFab and seen the company mentioned on a few different websites and had been told that this was my last chance at getting my photos back. I'm not going to go into how they do things as you can go to the website and check it out but I have to say that their service works. I had estimated around 400 photos were on each card. RecoverFab recovered 528 pictures on the first card and 504 on the second. Yes it was quite expensive but I'm getting old and these images are already fading from my brain. I have to give them a big thumbs up on service and actually doing what they say. You wouldn't want to send them your cards for pictures you lost of your trip down to Dunkin Donuts but if you have something epic that you want to have documented and have memory cards that crapped out these are the guys who can help you.

On a recent vacation to Singapore, I made a costly mistake… I bought a new, yet cheap 4gb SD Card for the trip. After approximately 900 pics, while in Sentosa, there was a thunderstorm and after the weather cleared, I took some pics and suddenly my DSLR wont shoot and request for the memory card to be formatted. I was totally in panic and disbelief. I removed the card, locked and kept it. I may have also omitted a must-do on using the SD card for the first time since I did not format the card in my camera. I was asking myself if the thunderstorm could have caused the malfunction? Arriving back from our trip, the first thing I did was to look for a digital processing and printing shop that can recover my pics from the SD Card. Their common reply was they found no trace of any data left on the SD card. I tried computer shops with software specialists and recommended to reformat it, and later recover the data… but to no avail. They tried applications like Zero Assumption Recovery and Stellar Phoenix Windows data recovery but the mere objective to reformat the SD Card was unsuccessful. My last efforts to save my pictures were to get professional services that repair SD cards. I came across several sites but mostly they offer software recovery. I came across Recoverfab and it offers a good idea and explanation on how they can recover precious data from the memory card. The only problem… it is based in Germany which is halfway around the globe from where I live. I asked myself… will it be worth it? I sent a message to Recoverfab and I got an immediate answer sending me instructions and data on how I can send the card to Germany. When they received my SD Card, they immediately sent a message informing me of its arrival. The recovery process is 1 week and on the date specified, I received a notice that there was successfully recovery of 966 photos. Amazing… and it was all worth it. Thanks to Recoverfab and Mr. Leopold Hiersche, we got our precious memories back. I hope my experience can someday help others in the same desperate situation. There is truly an answer when all else fails.

One day, my SD memory card was no longer being detected in my camera or SD card reader on my computer. After numerous attempts at trying to recover my photos with different SD card data recovery software programs, to even bringing the SD memory card to local camera shops that had their own recovery software, all were unsuccessful. I came across Recoverfab in my Google search and I decided to give them a shot. My experience with them was excellent! They were able to recover all of my photos and videos without a problem. The service was fast, and they always kept me up-to-date with the recovery progress of my SD memory card. Like me, if you have a lot of memorable photos that you’re trying to hold on to and have been unsuccessful in your attempts, I really believe Recoverfab is worth it!

I recently had my data recovered from a specialist agency in Germany. After failed attempts with local "data recovery" centres in Brisbane I sent my mini SD card to Recoverfab, they notified me as soon as they received the envelope and they had it fixed the next day!!! I am so pleased they saved my data! I would strongly suggest anyone to use their services for recovery. I thought that my saltwater damaged card would no longer be accessible but I was wrong!

I feel compelled to let other members know about my experience with a SD card failure which contained photos from our family 4 week European vacation. The message I was getting was "memory card error". Tried everything - downloading onto computer where I could see thumbnails for some of the photos but not all. Took SD card to camera repair shop, they could not recover any. Sent Card to Olympus and their response was that the card was corrupt and only able to salvage 25 photos which I could salvage myself. I was devastated and put the card in a drawer luckily and not the bin. From time to time I googled SD card failure to see if I was missing anything. Stumbled across the following website http://recoverfab.com and decided I had nothing to lose except postage costs from Australia to Germany. I received an email 2 weeks after posting to advise they had received SD card and would advise outcome within 2 weeks. My response came 1 day after they'd received the card to advise they had recovered 467 photos on the card. I just sat here and cried. Don't give up - sure it's not cheap but my photos are worth more than their cost. I just feel that I want everyone to have the same result as me or at least the opportunity. My memories are now intact. I have no personal connection with recoverfab.

I had a SD card with nearly 200 photos of my nieces wedding on it. Towards the end of the wedding day, my camera threw me a card error message. I think there was a problem with the little processor in the card. Usually its possible to recover photos on a card that is just corrupted with software. But this one was dead. It was completely deceased, I tried it in other cameras, and my pc and it wasn't recognised. I just got a message telling me to format it. I tried to but that gave me an error message too. After searching the net and finding various data recovery specialists I luckily came across the recoverfab service. Some of the other services wanted to charge me an astronomical amount of money and even a fee to inspect the card. I emailed Recoverfab which is based in Germany and asked the owner if he would be able to help. He told me that it wouldn't be a problem to get the photos for me. I just had to send off the card and he would get back to me with a preview of what he had recovered. It took 5 days via Royal Mail to get to Germany fro UK. Within 24 hrs I was sent a preview page of the recovered images. The best part was that if I didn't need or want the files I didn't need to pay. The fees are reasonable and there are discounts available. The full size photos can be delivered via ftp or CD. It is definitely worth looking at if your photos are important to you. Good luck

Hello all! I recently experienced a problem with a SD memory card, and wanted to share the experience since the solution was hard to come by and may be very helpful to other folks. Long story short, I have a fairly new 16GB SanDisk Extreme SDHC card that failed, rendered unaccessible by my camera. I tried using another camera and a card reader, but the card could not be detected by any of the devices I tried. Cleaning the contacts did nothing to help, so a software recovery attempt was not even an option and I figured I was out of luck with all my pictures lost. But, out of luck and browsing around, I heard of this outfit called Recoverfab out of Germany, which their website claimed was capable of recovering data in memory cards. Not having anything to lose, I sent them mine for analysis. Shortly a few days after receiving it, I received a report from them listing the number of files they were able to recover, and a sample batch of the recovered photos. Sure enough, they were able to extract all the lost data that would otherwise have been lost forever! The essence of their service is that they can extract the memory chips themselves and read the data, in the event the controller is the part of the hardware that was damaged. It's also important to note that there is no payment obligation at this point; so you can make the decision on whether the data they were able to recover is what you needed and worth it. I have no affiliation with Recoverfab, other than being a satisfied customer. If you have a failed memory with priceless pictures/data that you absolutely need to have, definitely give these guys a try! The other moral of the story: download your pictures to another medium frequently! And thanks to Tech Support guys for all the useful information and advice provided in these forums!

Hello, I'm glad I stumbled on this thread, after my 16GB SDHC card physically buckled when I was putting it into a reader. (!) Looking inside, some of the pins on the memory chip had come adrift from the circuit board where it had bent, meaning my photos and videos from my 600d weren't readable. This was bad news, but these were photos and videos from my wedding day, and this kinda made it a bigger deal. (For info: I had used this card a few times in the past to check it was OK, so the frustration with myself (and the card) was quite high at this point!). Anyway - to come to the point, the physical chips weren't damaged, and I found this thread - followed LoppyLlama and JimC's comments below - checked out the recoverfab website, the testimonials and did the usual Google due-diligence. So, I sent off my broken card, and around a week later was staring at the photos I thought might be lost after the recoverfab guys did their thing. I can't explain the feelings of relief - these pictures are really precious - worth much more than the crummy card I had trusted them too. I hope this helps someone else who finds themselves in the same terrifying position that I found myself in a week or so ago. I thought they were gone for good. If you have a broken sdcard I hope you too can get your data back. Take care (and push your SD card gently into the reader), Cameron.

The same thing happened to me a few weeks ago when I put my SD card in a wal-mart reader. When I took it out the gold contacts were all scratched and I couldn't read my pictures in through my camera or computer. When they are scratched like that the only choice is to have to Sd card manually taken apart. There is a great German website that can take it apart for you. They can restore all your pics and even videos, I found their service was really fast too, only 1 weeks sending it from northern Canada to Germany.

A new 16GB Silicon Power CF card installed in a D700 camera developed problems shortly after start using it. The "this memory card cannot be used.. " and CHA errors were displayed in the monitor and control panel. After trying pretty much all the recovery software packages available with no success, I concluded that the data could only be retrieved using dedicated data recovery software, so I decided to sent the card to Recoverfab, a professional recovery service company in Dresden Germany. Recoverfab website is easy to use and the service is excellent. So in the sad event that a memory card full of precious memories become corrupted, Recoverfab can definitely help.

I have a Nikon D3000 camera and went to the US for a family visit. There i had taken a lot of pictures when all of a sudden I got the message that the SD card was broken. I tried and tried but nothing was working. Plugged it in on the computer, nothing... on card reader.... nothing. I went looking in forums but got some reply's with possible sollutions... Nothing of these was working. I found on the internet a website of RECOVERFAB... they were going to solve the problem. I just sent my SD card there and already the next day I received a message that my card arrived. The very next a new email saying they could retrieve 1.104 pictures that were on my card !!!! Amazing !!!

We recently took a trip to Australia, and after taking about 500+ pictures I had the exact same problem, same message on the camera and everything. The only difference is that I was using a Nikon D3200. After countless attempts at downloading recovery programs I had no luck at even getting the computer to recognize that there was even a card inserted into the drive. So, I did more research online and found out about this website called recoverfab.com. After reading a bunch of reviews of people that had used this company and been successful I decided to take a chance and send my card to him, I didn't have to much to lose since I had tried pretty much everything else to get my photos back. The cool thing about this company is that they don't make you pay anything except postage to get the package there until they have retrieved your photos. So after about a week and a half I received a message that the memory card had made it, and two days later another message that they had retrieved my photos!!! Amazing!! I was so excited to get my photos back. So I would highly recommend recoverfab to get your photos back. They have pricing on how much it is depending on the size of your card, but if your like me it didn't matter how much it cost if I could get those once in a lifetime photos back.

I love filming, so a friend of mine was getting married and he asked me if I could make a video for them. I decided to go ahead and make this their wedding gift. Unfortunately one of the memories disks got damaged somehow and I lost a big part of the video memory. I desperately began looking for help. Many of the sites I visited were unsuccessful, until I came across Recoverfab.com. At first I was skeptical, since I had searched so many places and I was not successful. I didn’t not have a complete video to give to my friend as their wedding gift. But I still decided to give them a try. And I am extremely excited for the results. I had to spend more than 300 dls to recover. They were so professional. They answered my email instantly. I shipped them the disk overseas and before you know it, I got a response from them, and to my luck, it was great news. I couldn’t believe it! They were able to do what no one else could do. I am so happy with their services. I will recommend it to anyone who finds themselves in a similar unfortunate situation as mine. Recoverfab.com can recover your lost memory. Should I find myself in another situation like this. I am definitely contacting them again.

I've been handed a few corrupted SD cards (and hard-drives for that matter) in my time and have always managed to recover the majority of files using standard recovery tools (Zero Assumption Recovery being one of my favourites). Normally the files are intact on the storage but the directory information is lost or damaged. This is similar to recovering "deleted" files which remain on the storage medium until they are subsequently written over, either in whole or part. Anyway, recently I got this SD card (taken from a camera) which appeared fully functional but the required files were zeroed out, i.e. all the files contained zeroes. This is a very curious failure mode and it could really only be explained if the card controller itself had mapped out the underlying storage and mapped in a new area populated by zeros. An SD card, like many storage devices, has an internal storage capacity greater than it claims to allow for bad blocks which may occur at manufacturing time or during its life. It would appear that this card's controller had swapped out the area containing the wanted files and replaced it with a new area. The question is - were the files still stored in the flash memory and could they be extracted? A little googling around revealed the existence of RecoverFab in Dresden, Germany. They by-pass the SD card's internal controller and instead read-out the flash memory directly. Anyone technically competent could set this up themselves but it would take time and equipment to do so and become good at it. So I took a punt on them with this faulty card. Anyway, I can report success - they have indeed recovered the missing files! You'll need to evaluate the cost of recovery which is based on the size of the device, versus the value of the files/images of course. If you've been out photographing distant relatives, archive documents or headstones only to return home to find the SD card corrupted in this manner, there is hope.